Customer Service

Dedicated Customer Care Team

ImprimisRx® has a full customer care team dedicated to ensuring your patients have access to the medications they need. Our customer care team can provide your patients with prior authorizations needed for their insurance carriers, and offer eligible financial assistance programs to ensure they have access to their medications.

Our Customer Care Team

  • Confirms receipt of prescription promptly
  • Contacts patients within 24 hours
  • Verifies insurance coverage and any co-payment amounts needed
  • Provides assistance with prior authorization process

We take the hard work off of your hands. You write the prescription, and provide them an information sheet with three easy steps.

Our customer care team is available Monday through Friday from 5:30 AM to 5:00 PM (PDT). For any questions, you may contact our customer at 844.4.IMMYRX (844.446.6979).